ضبط الجودة

Introduction to quality control: Fundamentals of statistics for quality control, the basic concepts of quality. Cost of quality. Effects of quality on productivity. Concepts of variation. The DMAIC process. Design quality into products so as to satisfy both internal and external customers. The study of frequency distributions and probability models in quality control. Statistical Process Control (SPC) tools. Control charts for variables and attributes for process control. Process capability analysis. Acceptance sampling. Quality improvement Methods. Case studies and software applications.