Frequently Asked Questions

Via the official email or the "Contact Us" form on the website. You may also visit in person during official working hours.

Sunday to Thursday, from 8:00 AM to 2:00 PM.

Through the email  tawasul@taibahu.edu.sa or by visiting the Beneficiary Services office directly.

Yes, there is an electronic form to request a meeting. A suitable time will be scheduled after reviewing the request.

Services include receiving requests, responding to inquiries, directing transactions, assisting with academic procedures for students, and resolving beneficiary-related issues.

Via university email or through the Beneficiary Services Administration, which will direct you to the relevant college.

Yes, we strive to provide an inclusive and supportive environment with dedicated services and facilities.

Via email or by contacting the university’s unified phone number and the Beneficiary Services team.

Yes, your feedback matters. After service delivery, a link is provided to assess your satisfaction and help improve the experience.

Absolutely. We welcome your suggestions via email.