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Full medical treatment for university affiliates (employees and faculty members):
Saudis: Includes father, mother, spouse, and children.
Non-Saudis: Includes spouse and children.
Retired Saudi university employees:
They are granted full medical treatment.
Regular enrolled male and female students:
They are granted full medical treatment.
International students and their dependents:
They are granted full medical treatment.
Nursery children:
Eligible when attending for a medical examination.
Individuals under personal sponsorship
(such as domestic workers or private drivers):
Entitled to general medical examination, emergency care, and referral when needed.
Students of paid programs
(distance learning, paid diplomas, master’s programs):
Eligible for general and emergency care only.
Excluded from comprehensive medical treatment
(except for emergency cases):
Employees working in special projects.
Any contracts not officially classified as university affiliates.
University guests:
Treated in emergency cases only.
First: Primary Emergency Services
Providing first aid and urgent medical interventions for emergency cases within the center.
This includes rapid patient assessment, management of minor to moderate injuries, bleeding control, resuscitation of critical cases, pain control, and stabilizing the patient until their condition improves or referral to an advanced medical facility when needed.
Second: Medical Clinic Services
The University Medical Center provides a comprehensive range of specialized medical clinics that cover most patients’ healthcare needs.
These include:
Family Medicine Clinics, General Medicine Clinics, Internal Medicine Clinics, Obstetrics and Gynecology Clinic, Pediatrics Clinics, Neurology Clinics, Cardiology Clinics, Surgery Clinics, Orthopedic Clinics, Endocrinology Clinics, Urology Clinics, Ear, Nose and Throat (ENT) Clinics, Dermatology Clinics, Psychiatry Clinics, Preventive Medicine Clinics, Physical Therapy Clinics, Radiology Clinics (Ultrasound Imaging), Clinical Nutrition Clinics, and Dental Clinics.
Third: Supporting Therapeutic Services
These include:
Nursing and Emergency Services, Laboratory Services, Radiology Services, Pharmacy, Sterilization Unit, Optometry Services, Medication Review, Health Education, and Social and Psychological Services.
Fourth: Other Services Provided by the University Medical Center
Driving license medical examination
Medical examination for newly admitted male and female students
General and seasonal vaccinations and childhood immunizations
Medical examination for international students
Medical examination for newly appointed employees and contracted staff
Booking appointments for general and specialized clinics:
Via WhatsApp (0148618881):
Send a WhatsApp message to book an appointment.
Response hours: from 9:00 a.m. to 2:30 p.m., Sunday to Thursday.
Via phone call (0148618881):
Specialized clinics extensions: 3491 – 3448 – 3402 – 8603.
Calling hours: from 9:00 a.m. to 2:30 p.m., Sunday to Thursday.
Please have the required information ready to facilitate the booking process.
Booking appointments for dental clinics:
In-person booking:
Appointments are booked at the Dental Clinics Reception from 9:00 a.m. to 2:30 p.m., Sunday to Thursday.
Via WhatsApp (0148618883) for Endodontic (Root Canal) Clinics:
Send a WhatsApp message to book an appointment.
Response hours: from 9:00 a.m. to 2:30 p.m., Sunday to Thursday.
Via phone call (0148618883):
Booking extension: 3447.
Calling hours: from 9:00 a.m. to 2:30 p.m., Sunday to Thursday.
First: Male and female students (including international students):
University ID number
University ID card, or national ID, or valid residence permit for non-Saudis
Second: Faculty members, official employees, and retirees:
Employee ID card, or national ID, or valid residence permit for non-Saudis
Third: Dependent family members:
(A) Saudis:
A copy of the family record (father, spouse, or children)
(B) Non-Saudis:
A valid legal residence permit proving sponsorship under the faculty member or employee
Medications are dispensed through approved electronic or paper prescriptions.
The prescription must include all required information (name, medical file number, diagnosis, dosage, etc.).
Medications for chronic diseases are dispensed for specific periods in accordance with regulations.
Controlled medications are dispensed only through the “Raqeeb” platform.
Returned medications are not accepted under any circumstances.
In accordance with the Patients’ Bill of Rights approved by the Saudi Ministry of Health, the University Medical Center is committed to the following:
1️⃣ The right to comprehensive healthcare without discrimination.
2️⃣ The right to respectful and dignified treatment that preserves privacy and dignity.
3️⃣ The right to receive complete information about the diagnosis, treatment plan, and potential risks.
4️⃣ The right to accept or refuse the treatment plan after medical alternatives have been clearly explained.
5️⃣ The right to confidentiality and protection of all medical information.
6️⃣ The right to have a companion when needed, in accordance with regulations.
7️⃣ The right to health education and necessary guidance to promote a healthy lifestyle.
8️⃣ The right to submit complaints and feedback and have them addressed with transparency.
We are committed to serving you with the highest standards of quality and transparency.
Your health and rights are our responsibility.
In accordance with the Ministry of Health Charter, the University Medical Center is committed to supporting and protecting the rights of healthcare practitioners to ensure a safe and humane working environment:
1️⃣ The right to a safe working environment free from risks and assaults.
2️⃣ The right to respect and appreciation from patients, their families, and management.
3️⃣ The right to legal protection while performing professional duties in accordance with regulations.
4️⃣ The right to continuous training and professional development to enhance competency.
5️⃣ The right to rest periods and official leaves as stipulated by regulations.
6️⃣ The right to report any abuse or assault and to take appropriate legal action.
7️⃣ The right to psychological and social support, especially when facing work-related stress.
Protecting healthcare practitioners means providing better care for patients.
We believe that quality healthcare begins with caring for the medical staff.
The University Medical Center provides basic healthcare services for stable cases and scheduled clinics.
In any emergency case, call (997) immediately to ensure rapid response and the provision of appropriate emergency medical care for critical cases.
Before the ambulance arrives:
Provide first aid only if you are trained and if the situation is safe for you and the injured person.
Loss of consciousness
Unresponsiveness despite attempts to arouse the person.
Difficulty breathing
Severe shortness of breath, acute asthma attacks, or intense gasping.
Sudden chest pain
Severe pain or pain suspected to be cardiac in origin.
Severe bleeding
Heavy bleeding that does not stop or deep wounds.
Injuries and fractures
Severe falls, head injuries, pain preventing movement, or obvious fractures.
Seizures
Convulsions or uncontrolled epileptic seizures.
Severe burns
Large or deep burns, especially on the face or chest.
Exposure to gases or chemicals
Exposure to hazardous laboratory substances, severe irritation, or breathing difficulty.
Psychological emergencies
Dangerous behavior that puts the person or others at risk or loss of self-control.
Incidents inside the university campus
Sports injuries, vehicle accidents, mass casualties, or any life-threatening incident.
In emergency situations, directly calling 997 ensures the fastest access to appropriate and specialized care.
Primary care facilities and the on-campus medical center are designated to manage stable cases only.
The University Medical Center provides healthcare services for stable cases and scheduled clinics.
For appointment booking via WhatsApp:
📞 0148618881
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