HTTPS
An Official website of the Kingdom of Saudi Arabia
IT Technical Reporting System (Daem System)
The system allows for the submission of reports and requests electronically, tracking them, and knowing the action taken on them through the beneficiary's system screen and messages received via email, instead of calling the responsible party (Customer Service at the Deanship of Information Technology) and submitting the report by phone.
Target Audience
Employee
,Faculty Members
Length Of Service
1-3 days
Service Channels
Electronic portal
Service Provider
Deanship of Information Technology
Service Cost
Free
Phone Number
Extension
Steps
Terms of Use
Required Documents
Service Features
- Enter to IT Technical Reporting System (Daem System)
- Enter your username, password, and verification text.
- -Access the guide - select the link "Technical Complaints Submission System for Information Technology (Supporting System)""
University network account (username)
Important Note:
It is preferable to open the system using Google Chrome or Internet Explorer.
The system interface language depends on the browser language. If the browser language is Arabic, the system interface will appear in Arabic.
Service Forms
-
Email Password Recovery Request Form for an Entity
Important Documents
- Submitting an Electronic request
- Ease of Submitting a Report
-
fast delivers reports to the responsible authority, provided they contain all the required information (online account, contact number, customer contact, problem description), helping to quickly provide the necessary support.
Important Note:
- preferable to open the system through browsers. google chrome, Internet explorer
- The system interface language depends on the browser language. If the browser language is Arabic, the system interface appears in Arabic.
Your opinion matters to us to provide the best service: click here
Related Services
A system for sending, managing, and organizing email messages.
Faculty Members
Employee
It is a platform dedicated to providing educational programs with original licenses for the educational sector.
Faculty Members
Employee
Students
This service allows employees and faculty members to easily recover their email and intranet account
Employee
Faculty Members
Students
Internet service via Wi-Fi in university buildings.
Employee
Faculty Members
Students
Reports and complaints
This service allows you to submit reports and complaints. If you are unable to obtain the service electronically, you can also call the unified call center.
2026/04/21 - 09:47 AM
This service is rated with an average of1
1 reviews
Tell us what you think of this service
Please don't include personal or financial information. Your review will be submitted and recorded to improve services.
Was this page useful?
0% of 0 users found this useful
Please tell us why(you can select multiple options)