The system allows for the submission of reports and requests electronically, tracking them, and knowing the action taken on them through the beneficiary's system screen and messages received via email, instead of calling the responsible party (Customer Service at the Deanship of Information Technology) and submitting the report by phone.
Enter your username, password, and verification text.
-Access the guide - select the link "Technical Complaints Submission System for Information Technology (Supporting System)""
University network account (username)
Important Note:
It is preferable to open the system using Google Chrome or Internet Explorer. The system interface language depends on the browser language. If the browser language is Arabic, the system interface will appear in Arabic.
This service allows you to submit reports and complaints. If you are unable to obtain the service electronically, you can also call the unified call center.
fast delivers reports to the responsible authority, provided they contain all the required information (online account, contact number, customer contact, problem description), helping to quickly provide the necessary support.
Important Note:
preferable to open the system through browsers. google chrome, Internet explorer
The system interface language depends on the browser language. If the browser language is Arabic, the system interface appears in Arabic.
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